1. Agreement and contracting party
These Terms of Service (“Terms”) are an agreement between you and , a sole proprietor established in Türkiye, who operates Ascendia AI (“we”, “us”). Address: . Email: support@ascendia.day.
They govern your use of the Ascendia AI app, website and related services (the “Service”). By creating an account or using the Service, you accept these Terms and the documents they refer to: the Privacy Policy, the AI Disclosure, the Health and Safety notice, the Community Guidelines and, if you subscribe, the Subscription Terms. If you do not accept them, do not use the Service.
2. Eligibility
You must be at least 16 years old to create an account. Some features, such as personal calorie targets, are available only to users aged 18 or older. You must give your true date of birth. We may suspend or close an account that does not meet these requirements.
3. Your account
Keep your sign-in details confidential and your account information accurate. You are responsible for all activity under your account. Tell us promptly at support@ascendia.day if you suspect unauthorised use.
4. The Service and your licence
Ascendia AI helps you plan your day, track activity, meals, habits and money, and receive AI-generated suggestions. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial purposes. We and our licensors keep all rights in the Service, its software, design, content and trademarks. You may not copy, modify, reverse engineer or resell the Service, except where the law expressly allows it. If you obtained the app from an app store, the additional terms on the App licence page also apply.
We may change, add or remove features, set usage limits, or suspend or discontinue the Service or any part of it. We do not promise that the Service will always be available, uninterrupted or free of errors. Features labelled beta or preview may be incomplete and may be withdrawn. Where the law requires it, we will give paid subscribers reasonable notice of a material reduction in paid features.
5. Acceptable use
You agree not to:
- break the law or infringe anyone's rights;
- harass, threaten, deceive, impersonate or harm others;
- upload unlawful, harmful or infringing content, malware or spam;
- access the Service by automated means, scrape or overload it, probe its security or get around its limits;
- copy or reverse engineer the Service, or use it or its output to build a competing product, except where the law allows it;
- submit another person's personal data without authority; or
- use the Service or AI output for an unlawful or harmful purpose, or present AI output as professional advice.
Together is also subject to the Community Guidelines.
6. Your content
You keep ownership of the content you submit (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, adapt and display Your Content to the people you choose, as needed to operate, secure and improve the Service, including through our service providers. This licence ends when Your Content is deleted, except for copies that other users have already received, backups, and copies we must keep by law.
You are responsible for Your Content and confirm that you have the rights needed to submit it. We do not monitor content and are not responsible for content posted by users, but we may remove any content that we reasonably believe breaches these Terms or the law.
7. Together and other users
Together lets you share with other users. You decide what to share and with whom. Recipients can copy what they see, and blocking someone or ending a pair cannot recall it. We are not responsible for the conduct of other users, on or off the Service. To the extent permitted by law, you release us from claims arising from your interactions with other users.
8. AI features and output
Cognito and other AI features generate responses automatically, using third-party AI service providers. AI output may be inaccurate, incomplete, out of date or inappropriate, and may present false information as fact. AI output is general information only. It is not professional advice of any kind, including medical, nutritional, fitness, psychological, financial, legal or tax advice, and it does not replace a qualified professional. You are solely responsible for evaluating AI output, checking it before you rely on it, and any decision or action you take based on it. Changes that the app proposes are saved only when you confirm them or turn on the relevant automation.
You may use AI output for your personal purposes. Output may not be unique, and similar output may be given to other users.
9. Health, fitness and nutrition
Ascendia AI is not a medical device and does not provide medical advice, diagnosis or treatment. Workouts, yoga, breathing exercises, meal plans, calorie and nutrient estimates and other wellbeing content are general information. They are not tailored to your health and may not suit you. Consult a doctor or another qualified professional before starting any exercise, diet or wellbeing programme, especially if you have a medical condition, injury, allergy or eating disorder, are pregnant, or take medication. Do not rely on the Service to identify allergens or to manage a medical condition.
Physical exercise involves a risk of injury. You take part voluntarily and at your own risk, and you are responsible for exercising within your ability, with suitable equipment and in a safe place. Stop at once if you feel pain, dizziness, shortness of breath or discomfort. The Service is not an emergency service; in an emergency, call your local emergency number. See Health and Safety.
10. Money
The Money feature organises information that you enter. It is not financial, investment, tax or legal advice, and figures such as “safe to spend” may be wrong. Check amounts and dates with your bank or adviser before making decisions. Never enter banking passwords.
11. Subscriptions
The free tier is a permanent free account, not a trial. Ascendia offers no free trial and no introductory free period. Premium is a paid subscription sold through Google Play or the Apple App Store, which act as merchant of record. The price, currency and billing period are shown in the store before you buy. A subscription renews automatically at the end of each billing period unless you cancel before the renewal date under the store's rules (for the App Store, at least 24 hours before the current period ends). Cancel in your store account settings; uninstalling the app does not cancel a subscription. Refunds are handled by the store under its policies and applicable law. Full details are in the Subscription Terms.
12. Third-party services
The Service relies on services that we do not control, including app stores, sign-in providers, AI service providers, calendar and health platforms, and data sources such as food databases. Your use of them is subject to their own terms. To the extent permitted by law, we are not responsible for their availability, accuracy, content or conduct, or for any loss they cause.
13. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, remove content or close your account, with or without notice, if you breach these Terms or the law, if your use creates risk or harm for us or others, if the law requires it, or if we discontinue the Service. Where reasonable, we will tell you the reason. If we close your account because you breached these Terms, no refund is due except where the law requires it. Sections 6 to 10 and 14 to 19 survive termination.
14. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Service and all content and AI output are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. We do not warrant that the Service will meet your needs or achieve any result, including any health, fitness, weight or financial result.
15. Limitation of liability
To the maximum extent permitted by applicable law:
- we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or opportunity, however caused, even if we were told it was possible;
- we are not liable for any loss arising from your reliance on AI output or on health, fitness, nutrition, wellbeing or Money content, or from events outside our reasonable control; and
- our total liability for all claims arising out of or relating to the Service or these Terms is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim or, if you paid nothing, USD 50 (or its equivalent in local currency).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for intent or gross negligence, or for death or personal injury caused by negligence, or your mandatory rights as a consumer.
16. Indemnity
To the extent permitted by law, you agree to indemnify us and hold us harmless from any claims, losses, damages, liabilities and costs, including reasonable legal fees, arising from Your Content, your misuse of the Service, or your breach of these Terms or the law.
17. Changes to these Terms
We may change these Terms. We publish the new version here with its date and present changed Terms or Privacy Policy in a simple acceptance popup on the next app open. If you do not accept the change, you must stop using the Service; you can delete your account at any time.
18. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The courts and enforcement offices of Kayseri, Türkiye, have jurisdiction over any dispute arising out of or relating to these Terms or the Service.
This is without prejudice to mandatory consumer rights in your country. If you are a consumer, you keep the protection of the mandatory law of your country of residence and any right to bring a claim before the courts or consumer bodies that this law makes available to you, such as consumer arbitration committees and consumer courts in Türkiye. Before starting proceedings, please contact us at support@ascendia.day so that we can try to resolve the matter.
19. General
These Terms, with the documents they refer to, are the entire agreement between you and us about the Service and replace any earlier agreement on that subject. If any provision is found invalid or unenforceable, it applies to the maximum extent permitted and the other provisions remain in effect. Our failure to enforce a provision is not a waiver. We may transfer our rights and obligations under these Terms, including as part of a sale or reorganisation of the business; you may not transfer yours without our written consent. We are not liable for delay or failure caused by events beyond our reasonable control. These Terms are written in English, and the English version prevails over any translation to the extent permitted by law. Notices to us must be sent to support@ascendia.day. We give notices to you in the app or, where needed for your account or security, by email.